1. Data We Collect
We may process account details such as name, email address, phone number, optional profile photo, listing details (title, description, category, price), in-app messages, report/complaint records, support requests, device and usage information, session information, crash/error logs, and limited product analytics data.
2. How We Use It
We use this data to create and manage accounts, verify phone/email ownership, publish and rank listings, enable in-app messaging between buyer and seller, reduce security and fraud risks, detect scalping and rule-violating listings, respond to support requests, comply with legal obligations, and improve Devirly.
3. Our Role in Payments
Devirly does not act as a payment intermediary between buyer and seller and does not provide escrow, wallet, IBAN collection, or card storage. Devirly's revenue model is based on listing rights and listing packages. These purchases are processed through the Apple App Store or Google Play and are subject to the relevant store's payment and refund policies.
4. Data Sharing
We do not sell your personal data to third parties for marketing. Data may be shared with service providers such as cloud hosting, notifications, analytics, error tracking, and email/SMS delivery, only to the extent the service requires. Records may be shared with competent public authorities, courts, or law enforcement when there is a lawful request.
5. Data Retention
Your account and service data are retained while your account is active. When you delete your account, it is anonymized or deleted on the backend; data required to be deleted is removed from our systems within a reasonable period. Records subject to legal retention, security, fraud prevention, dispute, or audit obligations may be kept for the required period with restricted access.
6. Your Rights (including under Turkey's KVKK)
Under applicable data protection law, including Turkey's Law No. 6698 on the Protection of Personal Data (KVKK) where relevant, you may request to learn whether your data is processed, obtain information about it, learn the purpose of processing and whether it is used accordingly, know the third parties to whom it is transferred, request correction of incomplete or inaccurate data, request deletion or destruction, request that these actions be notified to transferred third parties, object to a result arising from analysis solely through automated systems, and claim compensation for damages.
7. Cookies and Web Analytics
The mobile app does not use browser cookies. The devirly.com website may use essential cookies for core site functions. If analytics or marketing cookies are used, user consent and cookie preference management are applied separately.
8. Contact
For privacy and data requests, reach us at support@devirly.com or use the form on our support page.